Frequently Asked Questions

Do you have questions about vehicle platforms, financing, or how TCI Mobility handles customization for medical transport, adult daycare, or crew vans? We've answered the most common ones here. We cover everything from Ford Transit and Ram ProMaster builds to demo units, incoming inventory, and what makes our vans ADA compliant. If you need more details or want to talk through your specific needs, call 877-824-8267 or request information.

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What types of mobility and wheelchair vans are available?

You’ll find a wide range of vehicles including wheelchair vans, ADA-compliant transport vans, medical transport vehicles, adult daycare shuttles, crew vans, and executive shuttles. Many options can be personalized for seating, accessibility, and floor plans.

Are these vehicles fully ADA compliant?

Yes — they’re designed to meet or exceed ADA accessibility standards with features like wheelchair ramps or lifts, securement systems, proper interior spacing, grab bars, and lights for safe boarding and transport.

Can I customize a wheelchair van to meet specific business needs?

Absolutely. You can customize seating configurations, lift or ramp styles, flooring, climate control, lighting, wheelchair securements, and more so the van fits your exact operational requirements.

What vehicle chassis or platforms do mobility vans use?

Mobility conversions are built on reliable platforms such as Ford Transit and RAM ProMaster. These vans are chosen for their durability, interior space, and adaptability for accessibility conversions.

How do wheelchair lifts and ramps differ, and which should I choose?

Wheelchair lifts raise a wheelchair into the vehicle mechanically, ideal for heavier mobility devices. Ramps allow a smoother roll-on approach and are often best for lighter wheelchairs or frequent boarding. Your choice depends on accessibility needs and usage frequency.

What features should I look for in a medical transport van?

Key features include secure wheelchair tie-down systems, comfortable seating, easy-clean interiors, climate control, low-step entry or lifts, and storage for medical supplies — all to ensure passenger safety and comfort.

Is financing available for purchasing a mobility van?

Yes, financing options are available with credit applications that help qualified buyers spread the cost over time. This can make acquiring ADA vehicles more accessible for small businesses and organizations.

Can I find mobility vans that are ready for immediate delivery?

Yes, you can often choose from in-stock units, pre-owned options, or demo vans that are ready for faster delivery compared to custom-built vehicles.

What’s the difference between a wheelchair van and a standard cargo van?

Wheelchair vans are specifically modified for accessibility, with features like lowered floors, lifts or ramps, securements, and ADA-compliant configurations. Standard cargo vans lack these accessibility adaptations.

Who typically uses wheelchair and ADA transport vans?

These vehicles are widely used by medical transport services, senior living communities, adult daycare programs, schools, businesses needing crew or shuttle transport, and organizations serving individuals with mobility challenges.

How do I choose the right wheelchair accessible van for my business?

Start by identifying passenger capacity needs, whether wheelchair access is required, where the vehicle will operate, and budget. Then look at platform options, customization features, and financing to find the best match.

How long does it take to build a custom mobility van?

Build times vary based on customization level and availability of base vehicles. In-stock or demo units are faster, while fully custom ADA builds may take longer due to detailed specifications and parts.

Are wheelchair vans covered under insurance or accessible vehicle tax credits?

Coverage depends on your policy and location. Some businesses may qualify for tax incentives or credits for ADA-compliant vehicles. It’s best to consult your accountant or insurance provider to understand benefits.

What maintenance is required for a wheelchair accessible van?

Routine maintenance includes engine and chassis service like any vehicle, plus specific checks on lifts/ramps, securements, wheelchair tie-downs, and accessibility features to ensure reliable performance and safety.

Where can I find dealers or locations that sell wheelchair accessible vans near me?

Accessibility dealers and authorized resellers operate in many regions. You can search dealer directories, contact national partners, or submit a request online to be connected with a local mobility van dealer.